1. Open the Bitdefender program > Settings > Antivirus > Exclusions> > 2. Add the file to the Active Virus Control exclusions: click on "Excluded> > processes" link > click the Add button, located at the top of the exclusions> > table.> > 3. Click Browse, find and select the application you want to be excluded and> > then click OK.> > 4. Keep the Allow option selected to prevent Active Virus Control from> > blocking the application. Click Add.> > > > Also add a Firewall rule for it > go to the Firewall module> > 1. In the Firewall Settings window, select the Settings tab.> > 2. Under Firewall Rules, click Application Rules.> > 3. To add an application rule, click the corresponding button.> > 4. Click Browse and select the application the rule applies to.> > 5. Select all the network types available -> go to Permission and select> > Allow.> > > > Now please restart the computer and recheck the softwares.